Special Charges

Special Deliveries:

Will-Call orders generally are delivered within five to ten business days. If you require delivery before we have scheduled your delivery, you may be subject to a Special Delivery Charge. The Special Delivery Charges outlined below do not include additional charges, such as leak test charges, that may apply:

Radius from Delivery PlantPrice
Less than 10 miles$80
More than 10 but less than 20 miles$90
More than 20 but less than 30 miles$100
More than 30 but less than 40 miles$120
More than 40 miles$140

Special Delivery Charges are double for deliveries made after 3 PM or on Saturdays, and triple for deliveries made after 9 PM, Sundays or holidays.

Small Deliveries

The minimum delivery amount is 250 gallons. Deliveries to Will-Call customers of less than 250 gallons are subject to an additional Small Delivery Charge as outlined below:

Amount DeliveredPrice Surcharge/Gallon
190-249 gallons$0.10
174-189 gallons$0.15
150-174 gallons$0.20
Less than 150 gallons$0.25

Third-Party Payments

Customers who purchase propane paid for by third parties are subject to an additional administrative fee of $40, which reflects the additional administrative time, special invoicing and reimbursement delays inherent in such arrangements. This administrative fee does not apply to the redemption of customer vouchers or payments made directly by third parties prior to delivery if no additional paperwork or submissions are required by the third party. This fee applies to government and non-government organizations, entities and individuals.